Shipping policy

SHIPPING POLICY

Thank you for shopping with FORGED Liftwear. We aim to pack and send all orders as quickly as possible.

ORDER PROCESSING TIMES

Orders are usually processed within 1 to 3 business days after your order has been placed.

During launches, sales, or busy promotional periods, please allow a little extra time for your order to be packed and dispatched.

You will receive a confirmation email once your order has been placed, and a shipping confirmation email once your order has been sent.

SHIPPING RATES

Shipping rates are calculated and displayed at checkout before payment is completed.

From time to time, we may offer free shipping promotions or shipping discounts. These will be shown at checkout if they apply to your order.

DELIVERY TIMES

Delivery times may vary depending on your location, the shipping carrier, and any delays outside of our control.

Once your order has been dispatched, FORGED Liftwear is not responsible for shipping delays caused by the carrier, weather, public holidays, incorrect addresses, or other circumstances outside of our control.

TRACKING YOUR ORDER

Once your order has been shipped, you will receive tracking details via email, where available.

Please allow time for tracking information to update after your order has been dispatched.

INCORRECT SHIPPING DETAILS

Please make sure your shipping details are correct before placing your order.

If you notice an error in your shipping address, please contact us as soon as possible at hello@forgedliftwear.com.au.

We will do our best to update the address before your order is dispatched, however we cannot guarantee changes can be made once your order has been processed.

FORGED Liftwear is not responsible for orders sent to an incorrect address entered at checkout.

LOST OR MISSING PARCELS

If your parcel appears to be delayed, lost, or missing, please contact the shipping carrier using your tracking details first.

If you still need help, you can contact us at hello@forgedliftwear.com.au and we will do our best to assist.

RETURN SHIPPING

Return shipping costs are the responsibility of the customer, unless the item is faulty, damaged, or incorrect.

Please refer to our Returns Policy for more information on returns, exchanges, and faulty items.

QUESTIONS

If you have any questions about your order or shipping, please contact us at:

hello@forgedliftwear.com.au